FAQ
CONSUMERS1) Where to find us
Can I come to your facility and buy desserts?
Galaxy Desserts does not have a retail location at our plant.
Is there a café at your place?
While our products are on the menus of many fine restaurants, Galaxy Desserts does not operate any cafés of our own. To purchase our desserts, please consult our a retail outlet near you.
Where can I find your brioche products?
Our delicious Brioche Pasquier products are available through major retailers and specialty stores nationwide. You can find them in the Bakery section of your favorite store. Please contact sales@galaxydesserts.com if you would like to know where to find us near you.
Where can I find your Croissants & Macarons products?
Our delicious Brioche Pasquier products are available through major retailers and specialty stores nationwide. You can find them in the Frozen section of your favorite store. Please contact sales@galaxydesserts.com if you would like to know where to find us near you.
Do you sell online?
Absolutely! You can find us on websites such as www.goodeggs.com, www.mypanier.com, www.yummybazaar.com
2) Ingredients
Do you use non-GMO-Ingredients?
Yes we do! Our croissants are made with non-GMO ingredients.
Are you free from artificial colors?
Yes we are! When we do, we only use colors derived from natural ingredients.
3) Allergens
Do your products contain gluten?
Our brioche products contain wheat flour from France. Wheat does contain gluten, this is what gives the unique texture and softness to our brioche. However, the wheat we use is responsibly sourced and non-GMO.
4) Storage
How do I store your products?
For the Brioche products, please keep them in a cool, dry place, away from direct sunlight. Enjoy by the date on the store sticker (not the printed date, which is the frozen shelf life).
For the pastries, follow the storage instructions on the packaging.
Can I freeze your products after purchase?
Please do not refreeze our products as they are all sold frozen.
PROFESSIONALS
1) SALES AND DISTRIBUTION
Where and how can I buy your products?
For wholesale and foodservice customers, Galaxy Desserts sells through distributors all over the United States. To receive information about a distributor near you, please call toll free (800) 225-3523 or e-mail us at sales@galaxydesserts.com.
I'm interested in getting more information about your desserts for wholesale, retail, or foodservice, could I please receive a brochure/catalog?
We are happy to provide you with a catalog, plus any additional information you might need. Please call our toll-free Customer Service line at (800) 225-3523, or e-mail us at sales@galaxydesserts.com
How do I store and prepare your desserts?
All of our desserts are very easy to prepare. Please view our Storage and Serving Instructions for more detailed information on a specific dessert.
2) QUALITY INSURANCE
Is Brioche Pasquier Galaxy Desserts Certified?
Yes, Galaxy Desserts is GFSI certified. To receive information about our certifications, please call toll free (800) 225-3523 or e-mail us at sales@galaxydesserts.com.
3) INGREDIENTS
Are your products natural and safe?
We guarantee that all our gourmet desserts and brioche are made under the highest safety and quality conditions. To ensure the highest food safety, Galaxy Desserts operates under the principles of HACCP and standard Good Manufacturing Practices.
Do you use non-GMO-Ingredients?
Yes we do! Our croissants are made with non-GMO ingredients.
Are you free from artificial colors?
Yes we are! When we do, we only use colors derived from natural ingredients.
How can I (or my group) get a tour of your facility?
While we are often very busy making our wonderful desserts, we like to find time to help out local organizations and school groups. To check availability or make an appointment, please call (510) 439-3160 or e-mail us at info@galaxydesserts.com
Do you have job openings?
Galaxy Desserts offers a fun and dynamic work environment. We’re always looking for enthusiastic individuals who are eager to plunge into delicious new tasks. For available positions, please check our job postings.